Shipping policy
Our commitment: made-to-order care
At Ahenza, we do not keep thousands of canvases in stock. For our customers in the United Kingdom, each artwork is made to order, just for you, by our specialist partner workshop in the UK. This lets us guarantee excellent quality while limiting waste.
Here is how your artwork travels from the workshop to your wall:
1. Production
As soon as your order is confirmed, production begins: printing, stretching over the stretcher bars and, if you chose this option, fitting your float frame.
2. Protective packaging
We know an artwork is fragile. Each parcel is carefully packed so that it arrives in perfect condition.
3. Delivery
Delivery is free and tracked. Once your parcel has been handed to the carrier, you automatically receive a tracking number by email, so you can follow your artwork all the way to your door. Allow 3 to 6 working days in total to receive your order in the United Kingdom.
A question about your delivery?
If you have any question about the delivery of your canvas, our team is here to help. Email us at info@ahenza.com and we will reply within 24 hours.