Terms of sale

1. Purpose
These terms govern sales made on the Ahenza online shop. Any purchase on the website implies the customer's full acceptance of these terms.

2. Prices
Prices are shown in the currency of your country, including all taxes (VAT included); in the United Kingdom, in pounds sterling. Ahenza reserves the right to change its prices at any time; the product is invoiced at the price in force when the order is confirmed.

3. Orders
The order is confirmed once payment has been accepted. A confirmation email will be sent to the address you provided. As each canvas is made to order, production starts as soon as your payment is received.

4. Payment
Payment is made by bank card or through the secure payment platforms offered on the website.

5. Delivery and timescales
For the United Kingdom, artworks are made and shipped from our partner workshop in the UK. Allow 3 to 6 working days in total, with free tracked delivery. Ahenza bears the risk of transport until the parcel is handed over to the customer.

6. Right to cancel and returns
You have 14 days from receipt of your order to return an item that does not suit you. Return costs are paid by the customer. The refund will be made once the artwork has been received and checked to be in good condition.

7. Intellectual property
All elements of the Ahenza website (images, designs, texts) are protected by copyright. Any reproduction is strictly prohibited.

8. Liability and disputes
Ahenza cannot be held liable for any damage resulting from the use of the Internet. In the event of a dispute, an amicable solution will be sought before any legal action. Nothing in these terms affects your statutory rights as a consumer.

9. Further information
For any question, contact us at: info@ahenza.com